![]() The e-mail address used may not match what is being reflected in Webroot’s database for your keycode/ account. ![]() When attempting to create an account you may receive an error message. How do I know if I have a new My Account? An account with our new portal is needed to access and download your Carbonite Safe Lite Subscription. The new My Account portal has been designed to allow you to be able to manage both the Carbonite and Webroot products. In March 2022, we released a new My Account portal for all Carbonite customers and new Webroot customers. SecureAnywhere asks if you want to open or save the group of files and folders.Ĭreate a Unified Carbonite/Webroot Portal if you don’t have one.
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